Shipping Information

We offer fast and reliable shipping to customers worldwide.
Here’s what you need to know:

Standard Shipping: 5-7 business days (Free on orders over $50)
Express Shipping: 2-3 business days ($15)
International Shipping: 10-15 business days (rates vary by location)

Order Tracking

Once your order ships, you’ll receive a tracking number via email
so you can monitor your package in real-time.

3D Printing Shipping

Standard Service: 5-7 business days processing + 3-5 days shipping
Premium Service: 2-3 business days processing + 2-3 days shipping
All items are carefully packaged to prevent damage

Returns & Refunds

30-day money-back guarantee on all products
Items must be in original condition with all packaging
Custom 3D printed items are final sale unless defective
Refunds processed within 5-7 business days of return receipt
Return shipping is free for defective items

Damaged or Lost Orders

If your order arrives damaged or is lost, contact us immediately at
hello@3diotec.com
with photos of the damage or tracking information. We’ll help resolve
the issue quickly, whether through replacement or refund.

Contact Shipping Support

Have questions about shipping? Email us at
hello@3diotec.com
or check our FAQ for more information.